Toll tracking: what can PACT technology bring in China?

Having its own China-based Global Logistics team, Toll last year introduced Pre-alert Control Tower (PACT) technology and telematics to help monitor and optimize Toll tracking across their local operations. 

1. How can PACT help monitor and optimize performance?                

Today, the state-of-the-alert control tower offers national network coverage with 24/7, end-to-end visibility of the thousands of items that travel throughout our network distribution centers and sub-stations in China, every day. Vehicle telematics also gives Toll valuable data on consignments in-transit, out on the roads.

2. Its pre-alert function

One of the main benefits a pre-alert system offers is the ability manage unique circumstances or exceptions, especially in busy periods. That’s because ‘pre-alert’ notifications that are triggered in relation to an item’s delivery status. For example, if a consignment hasn’t been scanned at the warehouse or checked-in by a driver within its nominated timeframe or checkpoint, the system controller will automatically be alerted to prompt the warehouse team to investigate, or to call the driver to understand the situation then, if necessary, re-deploy resources to keep the delivery moving.

3. Data collection and future resource planning

Not only do features like this help Toll manage deliveries more efficiently for customers year-round, importantly – even if deliveries don’t go according to plan – they enable Toll to be more proactive. This means presenting Tolls customers with a practical solution to an issue, along with providing internal advantages such as future resource planning and utilization benefits.
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